FAQ'S

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Frequently Asked Questions

There are a couple of fundamental Smarter Prolite systems used to access content. Smarter Prolite systems can be channeled from a broadcast platform and displayed to multiple viewers simultaneously. Smarterprolite systems can be used to offer VOD (video on demand). The system is accessed with a set-top box (along with relevant accessories).

 

Basically, there are three requirements

  1. Find a provider and buy IPTV.
  2. Get a device that supports IP TV service.
  3. You need an IPTV App that works on your device, it’s worth to mention that the app is just a player which works as mediator between the device and the subscription link.

There are so many Smarter Prolite providers and resellers who offer and sell Smarter Prolite Subscriptions, however, it’s crucial to find a trusted and reliable provider who offer the channels list you want, some providers for example offer Smarter Prolite for UK channels only others Smarter Prolite for USA, and Arabic Smarter Prolite, on the other hand, there are some providers who offer Smarter Prolite subscription with worldwide TV Channels, Movies and TV Shows.

Yes, there are Free IPTV services out there, however, these services come with annoying advertisements, buffer and freeze. Moreover, your information is shared with third parties and not secure.

Please pay attention that 1 subscription can be used on multiple devices, but you can watch only on 1 device at the same time.

IP networks are optimized to use the best connections possible so users can receive high quality output. We maintain performance levels on our end to ensure the highest quality possible on a regular basis.

Updated H264 technologies are used for our IPTV streams, giving users the highest quality and compression settings available. The sizes of IPTV streams are approximately 8 Mbit. When channels are changed, the H264 protocol might be moderately higher. As such, a 16 Mbit internet connection is the minimum speed required (for HD channels, at least 30 Mbit is needed).

Various devices are supported by us, including Smart TV, Kodi, VLC, PC, Vu+, DreamBox, Enigma, Android Boxes, Android Smart Phones, and Max.

Satellite or dish equipment is not necessary to use IPTV. Our servers will connect you to the IPTV platform using your internet connection.

Internet Protocol Television (aka IPTV) has numerous benefits. It is an inexpensive option in the current market and includes a slew of telecommunications providers. There are new channels on the horizon, so the variety is always expanding.

Yes, it’s safe to use VPN with Smarter Prolite, in fact, it’s highly recommended to do so. As mentioned above, some Internet service providers don’t allow the Smarter Prolite connection, through using VPN you will overcome this issue.

 

Requesting technical support or account activation through a ticket will get a response within 1 to 2 hours. However, we strive to respond within an hour of getting any ticket. Note: the response time can be as long as 24 hours during peak times.

Ensure your playlist functions on your computer using VLC player or on the Smarter Prolite Player.

 

If you own Tizen TVs or webOS and you have multicast streams, the HTTP to UDP function must be switched on in the app’s settings and router setup.

Sure. This is achievable since you can set up certain apps from the Google Play store, which will make your television somewhat interactive. Other apps can be used on your television, too, including Skype, Firefox, and Gmail!

We regularly suggest ethernet connections (device hardware) for optimal resolution.

An Android TV box is basically a small computer operating an Android-based OS and running various apps, the “XMBC Remote” being one of them.

At times, you might endure buffering as a result of high traffic or slow speeds on the internet. If buffering issues are persistent, try holding down the “Pause” button for up to 15 seconds before resuming the movie. This often rectifies the buffering issue.

To begin with, inspect your router or modem and ensure they are plugged in. Restart both before reviewing the settings of each device that are running your IPTV subscription. If the problems persist, your ISP might be blocking traffic for IPTV. Try out another ISP connection to resolve this. The problems should end once you do.

To begin with, inspect your router or modem and ensure they are plugged in. Restart both before reviewing the settings of each device that are running your IPTV subscription. If the problems persist, your ISP might be blocking traffic for IPTV. Try out another ISP connection to resolve this. The problems should end once you do.

Well, IPTV works in any country as long as your Internet Service Provider (ISP) allows the IPTV Service IP (For our IPTV don’t work in the Netherlands country). Some Internet Service Providers don’t allow the connection, therefore, it will not work.

 

If you have any inquiry, you can always contact us using Ticket system and we will reply to you. Moreover, we will add your question to our Frequently Asked Questions post if it’s not already included.

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